Complaint Management Systems

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Complaint Management Systems

Grow Business. Grow Profits.

NafhaaTM empowers your business with a tool, to manage, control and focus on your process to not only delight internal and external customers, but also improve productivity and grow your business with profits.

Ticket Raising

Virtual Receptionist

Complaint Receipt

Complaint Logged

Categorize & Prioritize

Complaint Allocation

Visit onsite or Location

Closure

Check for customer satisfication

Pro Active follow up

Corrective

Preventive Maintenance Report

Root Cause Analysis