About Company

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About Company

A ERP and CRM solution to suit your business needs

Nafhaa™ is an industry customized platform to help businesses with tools for business management, lead management, promotion management, retail management enabling better customer satisfaction catering to single or multi -- user customer base.

Silicon IT & Educational Services Pvt. Ltd.

Silicon IT & Educational Services Pvt Ltd works in the domain of businesses and education. It enables businesses and children fully realize and achieve their growth potential. We help businesses with tools that help them grow in sales, manage accounting, build customers and enhance growth in business with profits.

The business is led by a team of professionals from IT and ITES background, with experience across industry domains like Manufacturing, Engineering, Retail, IT, Education and Services. There is a high degree of pedagogy which the team brings on table under the guidance of which the team is able to design and develop software solutions which enable businesses to focus on their key competencies and deliver enhanced bottom line.

Nafhaa® offering is indigenously developed at our software development centre in Mumbai, where our team of highly skilled software engineers develop products which are benchmarked with the best in the class.

The Product -- Nafhaa® CRM offering

Nafhaa® is an easy to use Customer Relationship Management (CRM) solution enabling businesses to enhance their revenue and sales performance, helping to track business leads, deals, contacts, companies, quotation generation, invoices and scheduling appointments for sales person. The CXO dashboards are powered with business analytics tool for better MIS and control.

Nafhaa® also comes with IVR and email marketing tools with special emphasis on service management. It is also bundled with sales and marketing automation, bulk SMS, campaign management and support for multiple pipelines.

Nafhaa® is geared to manage digital and social media platforms like Indiamart, Justdial, Facebook and is your virtual assistant to manage your business.

Our modules from manufacturing/operations, Finance & Accounting, Billing and Human Resources makes it a perfect companion to manage business—a mini Enterprise Resource Planning tool and suits your business needs.

Highlights of Nafhaa®

Nafhaa™ empowers your business with a tool, to manage, control and focus on processes to not only delight internal and external customers, but also improve productivity and growth in business with improved bottom line

Understand customer pain areas and understands that every business is unique and our business consultants identify and gather business requirements – understanding the work flow and solving the problem area for the customer with effective implementation and customization of Nafhaa®

Automation of key business elements viz. Finance & Accounts, Compliance, Purchase, Manufacturing, Service , Billing and Human Resources encompassing all the value elements in the business value chain

Advantage Nafhaa®

Nafhaa™ is the most competitive CRM offering and supports unlimited users, records with excellent support

Special in-built features and grow as you earn model – when you want to scale, one can switch to higher plan without losing data

Easy to manage sales call without any hassles

We are building AI in scoring the lead, which enables to put in better focus on leads and lead closures

Automation of sales campaign – leading to better engagement and sales closure

Sectors served

Nafhaa® caters to businesses across industry verticals from small to large enterprises like Industrial, Food and Beverages, Pharmaceuticals, Courier & Logistics, Manufacturers, Distributors, Wholesalers, Pneumatic, Spa & Salons, Education and others.

Call Management

E-mail management

Reports and MIS

Dashboards for better controls

Prioritize critical activities

Vision Statement

To enable children and businesses fully realize and achieve their growth potential


I. educational institutes with learning solutions across class rooms and STEAM laboratories

II. businesses with tools that help them grow in sales, manage accounting, build customers and enhance growth in business with profits


Customer commitment: We develop relationships that make a positive difference in customer’s lives
Quality: We provide outstanding products, and unsurpassed service that, together, deliver premium value to our customers and their customers
Integrity: We uphold the highest standards of integrity in all of our actions
Teamwork: Work as team to meet our customer’s expectations